Source: https://atomic-works-test.docs-staging.pageloop.ai/audits/evidences/frequently-asked-questions-faqs

# Frequently Asked Questions Faqs

# Frequently Asked Questions (FAQs)

This article answers common questions about managing evidences in Sprinto, including uploading, requesting, editing, reviewing, and archiving.

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#### 1. What types of evidences are supported in Sprinto?

Sprinto supports five types of evidences:

- **Automated** – Collected via platform integrations and system checks.
- **Workflow** – Captured from third-party workflow checks.
- **Evidence Requested** – Uploaded by users in response to manual requests.
- **Uploaded** – Manually added files or links.
- **Policy** – Generated when a policy is created or approved within Sprinto.

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#### 2. Can I upload multiple evidences at once?

Yes. Use the **Upload evidence** option under the **Uploaded** tab to upload multiple files or links. After uploading, you can assign metadata such as evidence group, collection date, and custom fields before saving.

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#### 3. What metadata can I add to evidence?

You can assign the following metadata:

- Evidence name
- Evidence collected date
- Evidence group
- Associated controls
- Auto-generated identifier (e.g. _EVD-001_)
- Custom fields (e.g. department, document type, expiry date)

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#### 4. Can I edit evidence after uploading it?

Yes, but only for evidences under the **Uploaded** and **Evidence Requested** tabs. You can update the evidence file, associated controls, metadata, or collected date.

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#### 5. How does version history work?

Each time you update an evidence file, Sprinto creates a new version and retains the old one. You can view all versions from the **View evidence history** section in the evidence drawer.

> 🛈 You cannot revert to previous versions, but they remain visible for reference.

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#### 6. Can I request evidence from other users?

Yes. Use the **Request evidence** button to create a single or bulk evidence request. You can assign a recipient, set a due date, and optionally require a review.

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#### 7. What happens when I archive evidence?

Archived evidences:

- Remain linked to controls
- Are hidden from audit workflows
- Cannot be edited or updated
- Are viewable under the **Archived** view within the Uploaded or Evidence Requested tabs

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#### 8. Can I search and filter evidences?

Yes. You can search by evidence name or identifier and apply filters by Area, Form, Status, Reviewer, or Custom Field values. See [Search Evidences](https://chatgpt.com/g/g-p-682c1aeced3481919aef33cebb2d490f-sprinto-documentation-overhaul/c/684828cf-7700-8006-9de8-45f1017ddcee) for details.

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#### 9. Can I attach evidence to audit requirements?

Yes. During audit preparation, you can attach one or more evidences to a specific checklist item. Use the **Attach evidence** option within an audit event.

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#### 10. What’s the difference between Automated and Uploaded evidence?

- **Automated evidence** is system-generated and cannot be modified.
- **Uploaded evidence** is added manually and fully editable.