Source: https://atomic-works-test.docs-staging.pageloop.ai/data-library/incidents/dashboard-actions/readme

# README

# Dashboard Actions

The _Dashboard Actions_ under the **Incidents** section allow you to manage all operational tasks related to incident tracking, resolution, and compliance. From adding incident management tools to triaging employee-reported issues and monitoring automated checks—Sprinto gives you a centralised, compliance-ready workflow.

This section summarises all available actions you can perform within the _Incidents_ dashboard.

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### Available Actions

**1. Add and Manage Incident Sources**

Learn how to:

- Integrate tools like PagerDuty, Jira, Microsoft Defender, and GuardDuty.
- Configure service monitoring and mailbox addresses for employee-reported incidents.
- View and fix integration errors.

This action helps you set up the foundational systems Sprinto uses to collect and track incident tickets.

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**2. Report and Resolve Incidents**

Understand how to:

- Report incidents through the employee portal or email (for PagerDuty).
- Resolve incidents directly in Sprinto or by navigating to external platforms.
- Handle sensitive cases involving data loss and stakeholder notification.
- Mark irrelevant incidents as special cases for compliance exclusion.

This action covers the full incident lifecycle, from logging to closure, while ensuring all resolution steps are captured and auditable.

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**3. Monitor Incident Checks**

Use this action to:

- View active, failing, and unmonitored incident checks.
- Add checks individually or in bulk using templates or spreadsheets.
- Filter by zone, severity, and days to fail.
- Review historical check status and download audit logs.

This helps you maintain continuous visibility over unresolved incidents and track compliance actions through system-generated monitors.