Source: https://atomic-works-test.docs-staging.pageloop.ai/data-library/infrastructure/dashboard-actions/resolve-sprinto-check-for-enabling-backup-on-databases

# Resolve Sprinto Check For Enabling Backup On Databases

# Resolve Sprinto Check for Enabling Backup on Databases

Sprinto raises this check when a connected database does not have **automatic or periodic backups enabled**, or when Sprinto cannot detect the configured backup schedule.\
Backups are required by multiple compliance frameworks to ensure organisations can restore critical data in the event of a failure or attack.

This article explains how to resolve the check for integrated databases and how to meet the requirement using workflow checks when a database is not integrated with Sprinto.

***

### **When Databases Are Not Integrated with Sprinto**

If a database cannot be integrated, you can still meet the compliance requirement by completing the workflow check:

**Database backup is done regularly**

This workflow check activates on a set frequency and requires the assigned stakeholder to upload evidence of backup completion. Once evidence is added, the check status moves to **Passing**.

***

### **Purpose of This Control**

Most security frameworks (SOC 2, ISO 27001, HIPAA, PCI DSS) require organisations to maintain periodic backups of production databases.\
A recent backup helps restore systems quickly after:

* Accidental data deletion
* Infrastructure failure
* Ransomware or security incidents

Sprinto validates that each in-scope database has an operational backup schedule in place.

***

## **How to Fix the Check**

### **1. For Integrated Databases**

#### Step 1 - Locate the failing check

1. Log in to the **Sprinto Admin Portal**.
2. Open the **Tasks** dashboard.
3. Scroll to **Infrastructure checks** and select the failing backup check.\
   You may also find database-specific checks under **Infra Systems**.

#### Step 2 - Enable or update backups in the database platform

Log in to the relevant cloud provider or database console and configure automatic backups.

Reference documentation for commonly integrated databases:

* **Azure Cosmos DB**\
  [https://learn.microsoft.com/en-us/azure/cosmos-db/configure-periodic-backup-restore#modify-backup-options-using-azure-portal---existing-account](https://learn.microsoft.com/en-us/azure/cosmos-db/configure-periodic-backup-restore#modify-backup-options-using-azure-portal---existing-account)
* **DigitalOcean DB**\
  [https://docs.digitalocean.com/products/images/backups/how-to/enable/](https://docs.digitalocean.com/products/images/backups/how-to/enable/)
* **MongoDB Atlas**\
  [https://www.mongodb.com/docs/atlas/backup-restore-cluster/](https://www.mongodb.com/docs/atlas/backup-restore-cluster/)
* **GCP Cloud SQL**\
  [https://cloud.google.com/sql/docs/postgres/backup-recovery/backing-up](https://cloud.google.com/sql/docs/postgres/backup-recovery/backing-up)
* **Amazon EFS**\
  [https://docs.aws.amazon.com/aws-backup/latest/devguide/create-auto-backup.html](https://docs.aws.amazon.com/aws-backup/latest/devguide/create-auto-backup.html)
* **Amazon Redshift**\
  [https://docs.aws.amazon.com/aws-backup/latest/devguide/redshift-backups.html](https://docs.aws.amazon.com/aws-backup/latest/devguide/redshift-backups.html)
* **Amazon RDS**\
  [https://www.trendmicro.com/cloudoneconformity/knowledge-base/aws/RDS/rds-automated-backups-enabled.html](https://www.trendmicro.com/cloudoneconformity/knowledge-base/aws/RDS/rds-automated-backups-enabled.html)

Once backups are enabled, Sprinto will automatically detect the change during the next monitor evaluation and update the status to **Passing**.

***

### **Workarounds (When Automated Backup Cannot Be Enabled)**

If automated backup is temporarily not possible, you may:

#### **Option 1 - Mark the check as a special case**

Use this when the exception is justified and documented.

You can:

* Specify the reason
* Attach supporting evidence
* Set the exception period (temporary or permanent)

Refer to:\
**How to mark a Sprinto check as a special case**\
[https://sprinto.freshdesk.com/en/support/solutions/articles/72000632095](https://sprinto.freshdesk.com/en/support/solutions/articles/72000632095)

#### **Option 2 - Upload external evidence**

Upload a recent backup screenshot or export confirming that:

* Automatic backups are running, or
* Manual backups are taken on a regular schedule

This will set the check to **Passing**.

***

## **2. For Workflow Checks (Non-Integrated Databases)**

#### Step 1 - Access the workflow check

1. Log in to the Sprinto dashboard and navigate to **Monitoring**.
2. Go to the **Workflow Checks** tab.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-12-12 at 12.24.41.png" alt="" width="563"><figcaption></figcaption></figure>

3. Select **Database backup is done regularly**. This check may also appear in **Infrastructure workflow checks**.

#### Step 2 - Upload backup evidence

1. Click **Upload evidence**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-12-12 at 12.26.03.png" alt="" width="563"><figcaption></figcaption></figure>

1. Add the backup file or shareable link.\
   Examples:
   * Screenshot of backup settings
   * Log or timestamp of the latest backup
2. Enter the **evidence recording date**.
3. Click **Save**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-12-12 at 12.43.19.png" alt="" width="563"><figcaption></figcaption></figure>

The check will then reflect a **Passing** status.

You may also edit:

* Title
* Description
* Assigned user
* Frequency of the check

***

## **Support**

If you require assistance enabling backups or resolving related monitor issues, contact Sprinto Support.