Source: https://atomic-works-test.docs-staging.pageloop.ai/data-library/infrastructure/frequently-asked-questions

# Frequently Asked Questions

# Frequently Asked Questions

### Introduction

This page addresses common questions related to infrastructure integration, classification, monitoring, and check resolution in Sprinto.

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#### 1. What is an infrastructure system in Sprinto?

An infrastructure system refers to a cloud provider account integrated with Sprinto. For example, an AWS account, Azure subscription, or GCP project is treated as an infrastructure system.

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#### 2. What happens after I integrate an infrastructure provider?

Once integrated, Sprinto starts syncing metadata from your cloud account. You can then classify the retrieved entities and monitor them using system and workflow checks.

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#### 3. How do I assign ownership for a specific infrastructure system?

Click **Configure** from the Infra systems tab, then select **Change** under the Infra Owner field. Choose a staff member with appropriate privileges and click **Save**.

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#### 4. What types of classification are supported for infrastructure entities?

Sprinto supports the following classification methods:

- Manual classification
- Tag-based classification
- Parent-based classification
- System-level default classification (Smart Classification)

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#### 5. What happens if an entity remains unclassified?

Unclassified entities are excluded from compliance checks. You must classify them manually, through tags, or via parent relationship to enable monitoring.

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#### 6. How can I monitor compliance for systems that don’t integrate with Sprinto?

Use workflow checks to manually validate compliance. These checks allow you to submit evidence on a defined schedule. You can add them via the **Add workflow check** option.

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#### 7. What is the difference between system checks and workflow checks?

Check TypeDescriptionSystem checksAutomatically triggered based on configurations in your cloud provider.Workflow checksManually triggered and require evidence upload to validate compliance.

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#### 8. Can I update API keys for integrated cloud services?

Yes. For supported providers like Azure and GCP, go to **Settings → Integrations → Active**, click **Manage**, and update the credentials without affecting the connection.

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#### 9. How do I know which checks are failing?

Go to the **Monitoring** tab to view all checks and their statuses (e.g., Passing, Failing, Due). Click any check to see more details and resolution steps.

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#### 10. What if a Sprinto check cannot be resolved directly?

If the check cannot be resolved due to provider limitations, you can:

- Upload manual evidence
- Mark the check as a special case with a justification