Source: https://atomic-works-test.docs-staging.pageloop.ai/monitoring/dashboard-actions/sync-tasks-in-jira-dashboard

# Sync Tasks In Jira Dashboard

---
description: >-
  Learn how to sync Sprinto workflow check tasks with your Jira dashboard to
  create, manage, and track compliance activities directly from Jira.
---

# Sync Tasks in Jira Dashboard

Sprinto allows you to sync workflow check tasks with your Jira dashboard so teams can manage compliance activities directly from Jira. Once configured, Sprinto creates Jira issues for workflow checks and keeps task progress aligned between both platforms.

This integration helps teams streamline remediation workflows, track evidence collection, and improve collaboration across compliance and engineering teams.

### Use Cases

You can use Jira task sync to:

* Manage compliance remediation tasks from Jira.
* Assign workflow check tasks to engineering or IT teams.
* Track evidence collection and task completion in a centralised workspace.
* Keep Sprinto workflow checks updated based on Jira task status.
* Reduce manual follow-ups between compliance and operational teams.

### Prerequisites

Before syncing tasks to Jira, ensure that:

* Jira is integrated with Sprinto.
* You have access to the required Jira project.
* You have permission to create and manage Jira issues.
* The workflow check is available in the Monitoring module.

### Procedure

Here's a video explaining how to sync tasks to your Jira dashboard.

{% embed url="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsyn5VMU6e0OyGjRtKgx%2Fuploads%2FDRVJzSWUe6mZXcJPGRJ5%2FSync%20Tasks%20to%20Jira%20Dashboard%20(1).mp4?alt=media&token=c9d37a8e-279c-46cd-b2b1-712880aa27b2" %}

#### Sync workflow check tasks to Jira

1. Log in to the Sprinto dashboard.
2. Navigate to **Monitoring**.

<figure><img src="../../.gitbook/assets/Screenshot 2026-05-07 at 11.30.15.png" alt="" width="563"><figcaption></figcaption></figure>

3. Under **Workflow checks**, select the workflow check you want to sync.
4. Click **View & Fix** to open the workflow check details.
5. Click **Sync Tasks**.

<figure><img src="../../.gitbook/assets/Screenshot 2026-05-07 at 11.33.18.png" alt="" width="563"><figcaption></figcaption></figure>

#### Configure sync settings

6. Select a **Sync Mode**:
   * **Continuous Sync**: Automatically creates and updates Jira issues for current and future tasks until the sync is disabled.
   * **One Time Sync**: Creates Jira issues only for the current tasks.
7. Select how Jira issues should be assigned:
   * **Same assignee as Sprinto**
   * **Manual select**
   * **Leave unassigned**
8. Select the Jira **Project** where tasks should be created.
9. Optionally configure additional Jira fields such as:
   * **Epic**
   * **Issue Type**
   * **Labels**
10. In **Closure Indicator**, enter the Jira status that represents task completion, such as `Done` or `Closed`.

{% hint style="info" %}
#### Note

The closure indicator is not case-sensitive. Ensure that there are no spelling mistakes in the closure indicator.
{% endhint %}

11. Review the configuration and click **Sync Tasks**.

<figure><img src="../../.gitbook/assets/Screenshot 2026-05-07 at 11.35.09.png" alt="" width="476"><figcaption></figcaption></figure>

#### Manage synced tasks

1. Open the workflow check.
2. Click **Manage** to update sync settings if required.

<figure><img src="../../.gitbook/assets/Screenshot 2026-05-07 at 11.36.25.png" alt="" width="563"><figcaption></figcaption></figure>

3. Make the required changes.
4. Click **Update** to save the changes.

<figure><img src="../../.gitbook/assets/Screenshot 2026-05-07 at 11.36.56.png" alt="" width="317"><figcaption></figcaption></figure>

You can also use the **View Tasks** section to review synced Jira issues.

#### Upload evidence through Jira

1. Open the Jira issue created from Sprinto.
2. Upload the required evidence files or supporting documents.
3. Update the Jira issue status based on your workflow.

#### Refresh task status in Sprinto

1. Return to Sprinto.
2. Open the synced workflow check.
3. Click **Sync** to refresh the task status and evidence information from Jira.

<figure><img src="../../.gitbook/assets/Screenshot 2026-05-07 at 11.40.30.png" alt="" width="563"><figcaption></figcaption></figure>

### Summary

Syncing workflow check tasks with Jira helps teams manage compliance activities directly from their existing ticketing workflow. It improves visibility, simplifies evidence tracking, and ensures Sprinto stays updated with the latest task progress.