Source: https://atomic-works-test.docs-staging.pageloop.ai/trust/trust-center/dashboard-actions/customise-and-set-up-your-trust-center

# Customise And Set Up Your Trust Center

---
description: >-
  Learn how to customise your Trust Center's branding, populate key sections,
  and publish it on a Sprinto or custom domain.
---

# Customise and Set Up Your Trust Center

The Trust Center homepage is the primary destination for showcasing your organisation’s compliance posture. You can tailor the branding, upload essential artefacts like policies and certifications, and publish the Trust Center securely on a hosted domain.

This article walks you through setting up your Trust Center from start to finish.

Here's a short video on how to set up a Trust Center to showcase security posture.

{% embed url="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsyn5VMU6e0OyGjRtKgx%2Fuploads%2FkCoVl5edgPKI9NZ9wmgD%2FInviting%20Team%20Members%20to%20Trust%20Center.mp4?alt=media&token=04fc8a3e-9cfd-4c55-8729-603db8b84e39" %}

***

### Step 1: Navigate to the Trust Center

1. Log in to your Sprinto Dashboard.
2. Click on **Trust** in the left navigation panel and select **Trust Center** .

***

### Step 2: Customise Branding and Overview

1. Click **Customise** next to your organisation's name.
2. In the drawer that opens:
   * You can customise the layout by clicking on **Customize layout.**&#x20;
   * Click **Done** once you have re-arranged your Trust Center.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-11 at 16.19.31.png" alt="" width="368"><figcaption></figcaption></figure>

* Update the **Trust Center Title**
* Add a subheading or description.
* Update your banner by changing the color or image.
  * You can also add a Gradient option.
* Upload your organisation’s logo.
* Upload your favicon.
* Upload a custom image in the **Custom image section.**
* Click **Save changes**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-11 at 16.17.09.png" alt="" width="245"><figcaption></figcaption></figure>

To update the Company Overview:

1. Click the **Edit** icon next to the Overview section.
2. Enter or update your company’s summary.
3. Click **Save changes**. Each update creates a new version for use in different Trust Profiles.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 12.29.13.png" alt="" width="563"><figcaption></figcaption></figure>

#### Additional company information

1. Click **Manage** to update the Additional company Information.
2. Update the following details:
   1. Company website
   2. Contact us
   3. Founded year
   4. Terms of service
   5. Privacy policy
3. Click **Save changes** to update the information.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 14.20.45.png" alt="" width="563"><figcaption></figcaption></figure>

***

### Step 3: Populate Trust Center Sections

Each section on the Manage Trust Center page can be expanded via **Manage** or **Add Item** buttons:

#### Compliance

* Click **Manage**.
* Update the section details by clicking **Edit**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 12.34.19.png" alt="" width="563"><figcaption></figcaption></figure>

* Click **Add item** to add a framework.
* Enter details for each compliance standard (for example, SOC 2, ISO 27001).
* Enter the following details:
  * Compliance framework
  * State of this framework (Compliant, In progress, or Coming soon)
  * Framework description
* Upload the supporting document.
* Click **Add framework.**

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 12.35.57.png" alt="" width="563"><figcaption></figcaption></figure>

#### Trusted By

* Click **Manage** or **Add Client**.
* Update the section details by clicking **Edit**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 12.58.01.png" alt="" width="563"><figcaption></figcaption></figure>

* Click **Add item.**
* Enter the following details:
  * Company/client name
  * Company logo&#x20;
    * Pick a logo from a comprehensive list
    * Upload logo from your device
* Click **Add client**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 13.00.51.png" alt="" width="563"><figcaption></figcaption></figure>

#### Policies

* Click **Manage > Add Policy**.
* Update the section details by clicking **Edit**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 13.04.09.png" alt="" width="563"><figcaption></figcaption></figure>

* Click **Add Item**.
* Enter the following details:
  * Name
  * Description
  * Attach document (Upload file or Dcoument URL)
  * Enable or disable the following toggles:
    * Make this item visible to visitors on Trust Center
    * Restrict access
* Click **Add item**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 13.06.39.png" alt="" width="563"><figcaption></figcaption></figure>

#### Documents

* Click **Manage**.
* Update the section details by clicking **Edit**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 13.09.21.png" alt="" width="563"><figcaption></figcaption></figure>

* Click **Add item**.
* Enter the following details:
  * Name
  * Description
  * Attach document (Upload file or Dcoument URL)
  * Enable or disable the following toggles:
    * Make this item visible to visitors on Trust Center
    * Restrict access
* Click **Add item**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-09-12 at 13.10.12.png" alt="" width="563"><figcaption></figcaption></figure>

#### Legal Requirements

* Upload legally binding documentation:
  * Terms of Service
  * Master Services Agreement (MSA)
  * Privacy Policy
  * Business Associate Agreement (BAA)
  * Data Processing Agreement (DPA)

#### Trust Center Updates

* Click **Manage > Add Update**.
* Share relevant announcements (e.g., breach disclosures, vendor changes).

***

#### Subprocessors

List and manage the third-party vendors that process customer or business data on your behalf.

**Add a subprocessor from the library**

1. Click **Manage** next to **Subprocessors**.
2. Click **Add item**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.52.22.png" alt="" width="563"><figcaption></figcaption></figure>

3. Search for a subprocessor or browse the available categories.
4. Select one or more subprocessors.
5. Click **Proceed to add details**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.53.01.png" alt="" width="563"><figcaption></figcaption></figure>

6. For each selected subprocessor:
   1. Review or update the **Category**.
   2. Select the **Hosting region**.
   3. Optionally mark it as an **AI Subprocessor**.
7. Click **Add subprocessors**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.54.02.png" alt="" width="563"><figcaption></figcaption></figure>

**Add a custom subprocessor**

1. Click **Manage** next to **Subprocessors**.
2. Click **Add item**.
3. Select **Add one manually**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.54.51.png" alt="" width="563"><figcaption></figcaption></figure>

4. Enter the following details:
   * Subprocessor name
   * Logo
   * Category
   * Hosting region
   * Description
5. Click **Save subprocessor**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.56.38.png" alt="" width="375"><figcaption></figcaption></figure>

6. Review the subprocessor details.
7. Click **Proceed to add details**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.57.11.png" alt="" width="563"><figcaption></figcaption></figure>

8. Configure the category, hosting region, and AI subprocessor status if required.
9. Click **Add subprocessor**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.57.39.png" alt="" width="563"><figcaption></figcaption></figure>

**Edit a subprocessor**

1. Click **Manage** next to **Subprocessors**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.58.36.png" alt="" width="563"><figcaption></figcaption></figure>

2. Select the subprocessor you want to update.
3. Click **Edit**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.58.15.png" alt="" width="375"><figcaption></figcaption></figure>

4. Update any of the following:
   * Subprocessor name
   * Logo
   * Category
   * Hosting region
   * Description
5. Click **Save changes**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 14.59.31.png" alt="" width="375"><figcaption></figcaption></figure>

**Manage subprocessor visibility**

1. Click **Manage** next to **Subprocessors**.
2. Select a subprocessor.
3. Turn **Visibility on the Trust Center** on or off.
4. Click **Save**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 15.00.02.png" alt="" width="375"><figcaption></figcaption></figure>

**Mark a subprocessor as an AI subprocessor**

* Click **Manage** next to **Subprocessors**.
* Select a subprocessor.
* Turn **Mark as AI Subprocessor** on or off.
* Click **Save**.

**Delete a subprocessor**

* Click **Manage** next to **Subprocessors**.
* Select the subprocessor you want to remove.
* Click **Delete** in the **Delete item** section.
* Click **Save**.

**Update section details**

* Click **Manage** next to **Subprocessors**.
* Click **Edit** in the **Section details** area.
* Update the section title or description.
* Click **Save changes**.

<figure><img src="../../../.gitbook/assets/Screenshot 2026-06-02 at 15.01.10.png" alt="" width="375"><figcaption></figcaption></figure>

***

### Step 4: Publish Your Trust Center

When you’re ready to share your Trust Center with stakeholders, you can publish it in one of two ways:

#### Option A: Sprinto-hosted Domain

1. Click **Publish**.
2. In the drawer, confirm your preference to use Sprinto’s default domain.
3. Click **Save and Publish**.

#### Option B: Custom Domain

Here's a short video on how to host trust center on your own domain.

{% embed url="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsyn5VMU6e0OyGjRtKgx%2Fuploads%2F0hLyl7Mc0I50hct6RS1Z%2FHost%20Trust%20Center%20on%20Your%20Own%20Domain.mp4?alt=media&token=2cd6852e-400e-4778-bc43-59e510b55f6b" %}

1. In the domain configuration section, click **Set Up on Custom Domain**.
2. Enter your desired domain (for example, trust.yourcompany.com).
3. Follow the DNS configuration instructions.
4. Click **Done**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-10-30 at 12.02.10.png" alt="" width="375"><figcaption></figcaption></figure>

1. Once verified, your Trust Center will be hosted on your domain.

To unpublish, click **Edit** next to the domain section and click **Unpublish**.

<figure><img src="../../../.gitbook/assets/Screenshot 2025-10-30 at 12.03.04.png" alt="" width="375"><figcaption></figcaption></figure>
