Requests
Load a request Kanban board (1D or 2D), single call
POST https://{tenant}.atomicwork.com/api/v1/requests/kanban
Filtering
Use the filters field to narrow results. Pass an empty array or omit the field to retrieve all records.
Each filter object has the following fields:
| Field | Type | Description |
|---|---|---|
attribute | string | The field to filter on (see Supported attributes below) |
operator | string | Comparison operator (see Available operators below) |
values | array | One or more \{ "value": \<scalar> \} objects |
Supported attributes
| Attribute | Typical operator | Description |
|---|---|---|
status | IS_ANY_OF | Ticket status (e.g. OPEN, IN_PROGRESS, RESOLVED, CLOSED). |
type | IS_ANY_OF | Request type (e.g. INCIDENT, SERVICE_REQUEST, GENERAL_REQUEST). |
assignee_id | IS_ANY_OF | Assigned agent user ID. |
requester_id | IS_ANY_OF | Requester user ID. |
created_at |
Available operators
| Operator | Meaning |
|---|---|
EQUALS | Exact match |
NOT_EQUALS | Exclude exact match |
IN / IS_ANY_OF | Match any value in the list |
IS_NOT_ANY_OF | Exclude all listed values |
IS_BETWEEN | Inclusive range — pass exactly two values: [start, end] |
IS_ON_OR_BEFORE / IS_ON_OR_AFTER | Date/time boundary comparisons |
CONTAINS / TEXT_CONTAINS | Substring or set membership |
IS_NULL / IS_NOT_NULL | Null checks — values array can be empty |
/ |
Example
[
{
"attribute": "status",
"operator": "IS_ANY_OF",
"values": [
{
"value": "OPEN"
},
{
"value": "IN_PROGRESS"
}
]
},
{
"attribute": "created_at",
"operator": "IS_BETWEEN",
"values": [
{
"value"
Authorization
X-Api-KeyrequiredAPI key authentication.
Headers
X-Workspace-IdBody
view_namegroup_byrequiredfilterssortpage_sizeworkspace_idResponse
Successful response
