Chat with Atom in your preferred language

With the Universal Agent's voice support, you can talk to Atom in your preferred language, and Atom responds in the same language for supported languages. This makes it easier for employees to get help quickly, for agents to support a global workforce, and for teams to adopt Atom without worrying about language barriers.

Speaking in a familiar language makes it easier to explain problems clearly and get to the right resolution. For example, an employee who prefers to speak Spanish can start a voice chat with Atom and say “Mi VPN no se conecta desde esta mañana. ¿Qué hago?” (My VPN hasn’t been connecting since this morning. What do I do?).

Atom understands the request and continues the conversation in Spanish, guiding them through the next steps without them needing to translate their problem or switch to English.

You can start a voice chat with Atom from:

• The Atomicwork portal: Navigate to your company portal (). Click on in the left navigation and then the voice icon in the chat.