Jamf

Jamf: Overview and capabilities

Integrate Atomicwork with Jamf to strengthen your asset management by enabling seamless synchronization of Apple device data (from macOS, iPadOS, and iOS devices).

Here are the key capabilities you can unlock with this integration:

• Discover and sync devices seamlessly: Automatically import and update all managed Apple devices and their Jamf attributes, improving asset visibility and giving incidents and requests richer device context.
• Manage devices remotely: Perform actions like restart, shutdown, lock etc. remotely, allowing quick responses to security incidents and lost devices.
• Link assets to incidents/requests: Link and manage assets directly from support tickets, enabling IT teams to troubleshoot faster without switching platforms.

With these capabilities, IT teams can improve asset visibility, enforce security policies, and manage devices efficiently.

Jamf: Permissions and setup

Permissions

To connect your Atomicwork and Jamf accounts, you need:

• Atomicwork admin access: You need org admin access in Atomicwork.
• Jamf Pro access: You need access to a Jamf Pro account with API access.
• Jamf Pro API URL and credentials

Setup

Step 1: Create an API role and client for Atomicwork in Jamf

To enable Atomicwork to access the Jamf Pro API, create an API role with the required permissions and generate a client ID and secret.