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Glossary

A glossary of terms used in Sprinto’s Knowledge Hub to help you understand key concepts related to document management, Q&A creation, and audit readiness.

Glossary

This glossary defines common terms used in the Knowledge Hub, helping you quickly understand key concepts, features, and processes related to managing documents, building a question bank, and maintaining audit readiness in Sprinto.


TermDefinition
Knowledge HubA centralised space in Sprinto for storing important documents and maintaining a question-and-answer bank for compliance, audits, and security assessments.
Documents TabThe section in Knowledge Hub where you can upload, manage, and store files such as questionnaires, security reports, and policies.
Q&A TabThe section in Knowledge Hub where you can build and manage your organisation’s question bank.
Bulk ImportA method to upload multiple questions at once into the Q&A tab using a CSV template.
Questionnaire TemplateA predefined CSV format provided by Sprinto for bulk uploading questions into the Knowledge Hub.
Individual Question EntryAdding a question manually to the Q&A tab by filling out fields for question text, category, expected answer type, and attachments.
Supporting DocumentsAdditional files attached to Q&A entries or documents that provide evidence or further clarification.
AdminA user role in Sprinto with permissions to manage documents, respond to questions, and oversee Knowledge Hub content.
Audit-Ready RepositoryA collection of documents and Q&A entries kept up to date to ensure readiness for audits, vendor assessments, or compliance checks.